Delivery

Our Shipping Promise

We aim to ship all orders placed before 2pm GMT Monday to Friday on the same day. Orders placed after this time will be shipped on the following business day.

Shipping Methods & Costs

United Kingdom Free next day shipping over £150 with DHL or £5.95 for orders under £150

United States Free shipping over $250.00 with DHL or $25.00 for orders under $250.00. Duties and Taxes included. 

Switzerland Free shipping over CHF 250.00 with DHL or CHF 25.00 for orders under CHF 250.00. Duties and Taxes included. 

France Free shipping over €500.00 with DHL or €25.00 for orders under €500.00. Duties and Taxes included.

Germany Free shipping over €500.00 with DHL or €25.00 for orders under €500.00. Duties and Taxes included. 

Netherlands Free shipping over €500.00 with DHL or €25.00 for orders under €500.00. Duties and Taxes included. 

Sweden Free shipping over €500.00 with DHL or €25.00 for orders under €500.00. Duties and Taxes included. 

Denmark Free shipping over €500.00 with DHL or €25.00 for orders under €500.00. Duties and Taxes included.

Rest of Europe Free shipping over £500.00 with DHL or £25.00 for orders under £500.00.  Duties and Taxes included. 

Australia Free over £500.00 with DHL or £25.00 for orders under £500.00. Duties and Taxes included. 

Japan 
Free over £500.00 with DHL or £25.00 for orders under £500.00. Duties and Taxes included. 

Rest of World Free over £500.00 with DHL or £30.00 for orders under £500.00

Important information on our delivery partners DHL

Our shipping partner DHL may offer you the flexibility to make changes to your delivery while it’s on its way to you. Please note that if you choose to make any changes to your delivery (such as 'left in a safe place' or 'leave with a neighbour'), then Trunk nor DHL cannot be held responsible for any loss or damage that may occur. As such, we highly recommend shipping your order to a reliable address, such as your home or place of work and making sure the order is always signed for.

Local Delivery (London)

We offer a free local delivery option for all addresses within a 0.5 mile radius of our London store. Orders will be delivered on the same day or the next business day if placed after 2pm GMT. If for some reason your order cannot be delivered using our local delivery method, it will be shipped with our usual next day courier service.

Pick Up In-Store (London)

We offer a free and easy to use click and collect service from our London shop. To use this service, simply select the Pick Up In Store option at checkout. You will then be notified by email when your order is ready to collect. Orders are processed Monday to Friday. To avoid disappointment, please do not attempt to collect your order before you have been notified. Orders can be collected 7 days a week during store opening hours from 8 Chiltern Street, W1U 7QH. Orders should be collected within 7 days. If you are unable to collect your order within this time frame then please notify us. Orders that are not collected within 7 days will be automatically refunded. This service may not be available during busy periods such as our seasonal sales.

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