To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click start
- Follow the instructions and select the items you would like to return
- You will get a confirmation email with the shipping guidelines once the return request is submitted
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
- Items must be in their original condition
- For clothing, unwashed and unworn
- In their original packaging with all tags attached
Fragrances, grooming goods and underwear are not returnable.
Are there any charges for return?
- Return shipping with Collect+ is free of charge
- Original shipping charges are non-refundable
How soon will I get my refund?
- Once your return is received we will process your refund immediately
- A credit will automatically be applied to the original method of payment, which may take up to 10 working days depending on your credit card provider
- @trunkclothiers #trunkclothiers